At NewYorkBarStore.co.uk, our first priority is a satisfied customer. We believe that the way to ensure customer satisfaction is to offer top quality new bar supply product(s) along with an uncommon level of customer service. If you are for any reason dissatisfied with our bartending supplies, you may return them within 30 days of purchase in their original packaging for a refund of the full purchase price of the products (sorry, shipping is non refundable). Please notify us prior to returning your order at info@newyorkbarstore.co.uk and we will issue a return authorization number and the return address. All returns should be shipped with original forms and return authorization number.

New York Bar Store currently accepts the following payment methods:

Visa / Mastercard / AMEX / Discover

PayPal / eCheck

Google Checkout

NewYorkBarStore.co.uk strives for prompt shipping. All prepaid (non-check) orders of in stock items ship within 1 business day. Orders paid for by check will take longer to ship, as we will have to wait for the check to clear prior to shipping. We utilize both the Royal Mail and DHL. Most orders arrive within two to seven business days. If you do not receive your order within ten business days, please email us at info@newyorkbarstore.co.uk and list "DELAYED SHIPMENT" in the subject and we will research it and get back to you within 24 hours. As part of our continued commitment to exceptional customer service, for any items out of stock in our UK warehouse, we will ship from our US warehouse at NO ADDITIONAL SHIPPING CHARGE, so as to expedite delivery of your order. Keep in mind this may take a few extra days to arrive and may be subject to duties depending on local regulation and total order value. Additionally, should you order via our UK site to a location that we can better service shipping from our US facility, we will automatically redirect the order to this warehouse to expedite your shipping.

International Orders: Shipping charges for orders outside of Europe are estimated charges. We offer a 10% grace on shipping, and may request additional funds before release of goods.

Due to a rise in international credit card fraud, we reserve the right to withhold international orders where the billing information does not match the ship to information until the purchase has been confirmed by the buyer.

Backorders: While no one likes backorders, occassionally we will run out of stock on an item before taking down from the store. If you have not received a shipping confirmation email with tracking by end of next business day, feel free to email us for a status. If this is a multiple item order, we will typically split the order at no additional charge for domestic orders to expedite your delivery. However, depending on the order size, back in stock date, or for any international order, we will hold until the remainder of the order is in stock.

Order Amount	Ground	2nd Day Air
?.01 - ?0	?.95	DHL Real Time Rates
?0.01 - ?0	?.95
?0.01 - ?00	?2.95
?00.01 - ?50	?3.95
?50.01 - ?00	?5.95
?00.01 - ?50	?8.95
Over ?50	FREE !**
* All prices in British Pound Sterling (? * Outside of Europe? Please proceed to checkout and we'll quote you a shipping price, but we may ask for additional funds before shipping. Typical shipping costs are ?5-?0. ** Free shipping only applicable to orders within continental Europe

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. Other than for these expressed purposes, no other customer information is retained after the completion of the transaction.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By e-mail: info@newyorkbarstore.co.uk
By Phone: +44 020 8144-6078
We reserve the right to make changes to this policy. Any changes to this policy will be posted.